woensdag 25 september 2024
Shipping policy
At Scenticized, we strive to provide our customers with fast and reliable shipping. Most of our product are delivered within 7 days.
Fulfillment + Shipping = Estimated Delivery
- Fulfillment time
All orders are processed within 1-3 business days after receiving your orderconfirmation email.
Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders or face delays, we will notify you via email regarding your order status.
- Shipping time
Our average shipping time is 4 business days depending on the order’s destination.
USA: 3-8 business days
Canada: 6-12 business days
EU: 3-8 business days
World: 5-12 business days - Shipment Tracking
Once your order has shipped, you will receive a shipment confirmation email containing a tracking number. You can use this number to track the status of your order on the carrier’s website. Please allow 24-48 hours for the tracking information to update.
- Shipping Address Changes
Please ensure that your shipping address is correct before placing your order. If you need to make changes to your shipping address, contact us immediately at shipping@scenticized.com. We cannot change the shipping address once your order has been processed or shipped.
- Lost or Stolen Packages
Scenticized.com is not responsible for packages that are lost or stolen after delivery. However, if your package is lost in transit, please contact us at support@scenticized.com, and we will work with the carrier to resolve the issue.
- Delayed or Damaged Shipments
If your order arrives damaged or is significantly delayed, please contact us at support@scenticized.com with your order details. We will assist you in resolving the issue or offer a replacement.
- Shipping Restrictions
At this time, we do not ship to P.O. boxes, APO/FPO addresses, or certain
countries. You will be notified at checkout if your address is not eligible for shipping. - Contact Us
For any questions or concerns regarding shipping, please contact us at
shipping@scenticized.com