Privacy Policy Scenticized

Effective Date: 12th October 2024
Website: www.scenticized.com
Business Name: Scenticized
Business Address: Malzwin 2, Lelystad
Email: info@scenticized.com

At Scenticized, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products. It also explains your rights regarding the data we hold about you under the General Data Protection Regulation (GDPR).

1. Data Controller

Scenticized (hereinafter “we” or “us”) is the data controller responsible for your personal data collected through www.scenticized.com. Our contact details are:

• Business Name: Scenticized
• Address: zwartewater 50G, Lelystad
• Email: info@scenticized.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, surname, username, or similar identifiers.
• Contact Data: Billing address, delivery address, email address, and phone numbers.
• Transaction Data: Details of products purchased, payments made, and delivery information.
• Technical Data: IP address, browser type, time zone settings, and device information (automatically collected when you use the website).
• Usage Data: Information about how you use our website and services.
• Marketing Data: Preferences in receiving marketing materials and communication preferences.

3. How We Collect Personal Data

We collect data through several channels:

• Direct interactions: You may give us your identity, contact, and transaction data by filling in forms, making purchases, or corresponding with us via email or phone.
• Automated technologies: When you visit our website, we may automatically collect technical data using cookies and other tracking technologies.
• Third parties: We may receive personal data from third parties such as analytics providers or payment processors.

4. How We Use Your Personal Data

We will only use your personal data for the following purposes:

• To process your orders: Including payment processing, delivery, and returns.
• To manage your account: Keeping you informed of the status of your orders.
• To improve our website and services: Using technical and usage data to analyze trends and optimize our website.
• To comply with legal obligations: In cases such as keeping records for tax and accounting purposes.
• For marketing purposes: If you have provided your consent, we may use your data to send promotional offers, newsletters, or other communications.

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your personal data:

• Contractual necessity: Processing necessary for the performance of a contract (e.g., to fulfill an order).
• Consent: Where you have given clear consent (e.g., for marketing communications).
• Legitimate interests: Where processing is necessary for our legitimate interests, provided your rights and interests are not overridden (e.g., improving our services).
• Compliance with legal obligations: Where we are legally required to process your data (e.g., tax laws).

6. Marketing Communications

If you have opted in to receive marketing from us, we may send you promotional offers or updates. You can opt out of receiving these communications at any time by clicking the unsubscribe link in our emails or contacting us at info.scenticized.com.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. Generally, we retain transaction data for seven years to comply with tax laws.

8. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete data.
• Erasure: You have the right to request deletion of your personal data, under certain conditions.
• Restriction: You can request the limitation of processing under certain circumstances.
• Portability: You have the right to receive your data in a structured, commonly used format and request it be transferred to another data controller.
• Objection: You can object to the processing of your personal data under certain conditions.
• Withdraw Consent: If you have provided consent for marketing, you can withdraw it at any time.

To exercise any of these rights, please contact us at info.scenticized.com. We may request proof of identity before processing your request.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to track website activity and remember preferences. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

10. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and limiting access to personal data to authorized personnel only.

11. Data Transfers

Your personal data may be processed outside of the European Economic Area (EEA) in compliance with GDPR requirements. We ensure that appropriate safeguards are in place for such transfers, including Standard Contractual Clauses or reliance on adequacy decisions.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and where appropriate, we will notify you by email.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@scenticized.com
• Address: zwatewater 50G, Lelystad

Thank you for trusting Scenticized with your personal data.